When running on the My Cloud Home, the Plex Media Server data directory is not user-accessible. How can I get Plex to connect to my server (My Cloud Home) when it is working perfectly fine. I do believe it’s the DS220+. Create an account to follow your favorite communities and start taking part in conversations. Thank you for helping us improve our articles! Thanks for the help though! Create an account to follow your favorite communities and start taking part in conversations. Can you tell me which Synology NAS you bought and successfully use with Plex? Did you ever resolve this? In a few cases, it will support two simultaneous streams. Answer to my own question. You've already provided feedback for this article, thank you for helping us improve our articles. First, let’s turn on the manual port mode in Plex. For questions and comments about the Plex Media Server. My knowledge is pretty limited when it comes to NAS, but hopefully Synology will work better with Plex! We'll take it from here. Having similar issue. Also the TV doesnt work with 5G wifi. To enable Plex Media Server on the My Cloud Home, first enter the Services area of the device control panel. After one minute, replug the router again. … I’m for sure trying this while connected to the same local network. Same problem has happened to me. Server Version: My Cloud Home 1.18.6.2350 Player Version: Plex Pre-Installed on 3/4 years old Hisense VIDAA OS 3.13.14. Locate and remove the following entries: PlexOnlineHome="1". I am starting to regretting my decision to buy such a jailed or restricted (if thats the correct word) NAS. I’ve been on chat with support twice they both told me to reset the WD mycloud home but it makes no difference. Related Page: WD My Cloud Home: Manage and Configure Plex Media Server. For more information on how these cookies work please see our Tracking Technologies page. I traded my My Cloud Home for the Synology DS220+ and this NAS works like it's supposed to work :) I made the same mistake by going for the cheaper option. It occurred to me that maybe my cloud was having trouble re-installing plex over the old server installations. i got it to work temporarily, but it wasnt practical. The 220+ suits my needs at the moment. I’m then taken to a Plex page that never completes its loading to allow me to activate the server. Powered by Discourse, best viewed with JavaScript enabled. ? I went to log on and I get the same message. Analytics cookies help us improve our website by collecting and reporting information on how you use it; we specifically use Google analytics to derive insights about who is doing what on our site. If UPnP is on and its not working check your plex preferences remote access setup. I had the same issue as I tried to set up when the My Cloud Home proxy service was in an outage. I just click on the stuff they tell me to, but if that doesn’t work, I don’t know what to do. How can I fix this? Web Browser Sign In Option. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. : Remember to follow our Your Media guide for your different content types for the best results. Then I went in a browser to my mycloud at home.mycloud.com and … This page is community-driven and not run by or affiliated with Plex, Inc. Press J to jump to the feed. The My Cloud Home is working just fine as I can connect to it easily and access all my files without any issue. I've never been able to set plex up on my 4TB that I purchased a few months ago. Once Plex Media Server is … Just wait, I have just joined this forum because I have the same problem. Creating A Local Server From A Public Address. Update: I'm sending the WD My Cloud Home back. Please be informed that Plex for My Cloud Home is not available for download from plex. My set-up is: NAS server My Cloud Home | Western Digital Store](8TB) My Cloud … Press question mark to learn the rest of the keyboard shortcuts. https://support-en.wd.com/app/answers/detail/a_id/7181. The goal of this guide is to outline the variables that need to be addressed so that you can find an approach that will best fit your … And the people on the Plex forums seem to say it wouldn’t be ideal anyway. By default, the Update my library periodically server preference is set to Hourly. I’ve logged on to “ https://home.mycloud.com/cloud/services ” and clicked on the “Do … Been having this problem for ages now and still relying on my OS3 device for streaming! Plex and our partners use standard Web technologies, such as browser cookies, which may be necessary to make our site work and enable core functionality, such as security, network management, and accessibility. I think it is because it was creating a new plex directory instead of trying to overwrite the old one. Not at all Got virtually no support from WD. I’m also having the same issues regarding configuration in My Cloud Home garageband. So, I went into the drive on my windows computer and renamed the old plex directory. To make your media available to your new Plex Media Server, simply move it in to the appropriate subfolder. Rebootig Roomba: Press and hold the HOME and SPOT Clean buttons for 10 seconds. What bitrate and format does My Cloud Home use for streaming? Not cool. ), dont really fancy moving folder and renaming…anyone else figured this out (its basically just worked for the past couple of years pretty much! So I wanted to setup a little Plex server for my daughter. With Plex Cloud, media-streaming fans no longer need to maintain their own servers and content libraries -- as long as they're willing to pay. Ensure that Plex Media Server is actually … The device does not currently support triggering automatic library scans when new content is added to one of the content subfolders. I also paid good money for the Plex Lifetime pass and the fact that there is not way to get any customer support but through the forums is extremely frustrating. I see this link https://support-en.wd.com/app/answers/detail/a_id/7181/kw/PLEX%20for%20My%20Cloud%20Home#topic1#topic1#topic1#topic1#topic2#topic2. I had many problems with WD but mine was a old WD 4TB that now has been removed as WD have major problems with security with my model but I assume yours is a new model? I know now that I should have gone into Plex.tv to fix them; however, my current problem is this. Related Page: My Cloud Home Video Transcoding Support. For the initial installation and setup, you must be on the same local network and subnet as the My Cloud Home device. A free Plex account is required to run the server. (You don’t need a separate/special account; if you already have an account, that works fine.) Unlike a regular Plex Media Server you might run on a computer or NAS device, you can’t arbitrarily update the server version. You know just in case we ever don’t have internet access or something. Remote Access. Set “Jumbo Frame” to 9000 in “Network Parameters”. Professional … There are a few important things to note about running Plex Media Server on a My Cloud Home device that differ from running on other devices. After going through many … I'm assuming that means there is enough power to transcode them. This tool will set a cookie on your device to remember your preferences once you have accepted. Hi Plex Community, I need assistance to set up My Home Cloud with Remote access. Click “Next”. Create an account to follow your favorite communities and start taking part in conversations. For instance, put your movies in the Shared Movies subfolder while placing TV content in Shared TV Shows. To enable Plex Media Server on the My Cloud Home, first enter the Services area of the device control panel. For anyone wondering, I had the same problem, and all I did to fix it was rebooting (my) my cloud home from the settings (you should never reboot it manually). Thanks guys for the help though! I'm assuming that means there is enough power to transcode … I have a Plex account and Plex server on my PC. So I purchased a Synology NAS. Resolved an issue where some My Cloud users may experience offset for GMT (Greenwich Mean Time) and London time zones Resolved an issue where some My Cloud users may not be able to configure Time Server with IPv6 Resolved an issue with network share name that begin/end with space or contains double spaces to conform with Samba share name … Third-party cookies enable us to correctly attribute traffic driven to our site; specifically, we use Facebook cookies to measure performance of Facebook campaigns, as well as cookies from Commission Junction, which help us see traffic directed to our site by affiliates we work with in marketing. Then I went in a browser to my mycloud at home.mycloud.com and reinstalled plex. It started as soon as I installed the new WD Discovery update 2 weeks ago, I now get This page isn’t working. Any thoughts? You can create libraries in the Plex Media Server. How to Enable and Configure Plex Service on My Cloud Home (wd.com). I disabled plex in my cloud home. We’d also like to enable analytics cookies, optional to you, to improve our website by collecting and reporting information on how you use it; we specifically use Google and Facebook analytics to derive insights about who is doing what on our site and to help us improve your experience. It works great on my mac and iphone but when I tried to use it on my tv it goes into the user page and when I click any user it either (randomly) says no internet connection (false) or it says My Cloud Home is unreachable, Could not connect to (ip). Powered by Discourse, best viewed with JavaScript enabled, Plex will not connect to My Cloud Home Anymore. Create, organize, and store your collections. I recently purchased a MyCloud Home, but I’ve been unable to successfully activate the Plex media server. There is nothing wrong with my NAS system, and I can still access all folders and files on NAS, but PLEX has stopped working and I get the same message as mentioned by gobluebuckeye. The problem is whenever I upload videos to My Cloud, they do not show up on plex. I'll look into a Synology NAS! It constantly "works" it's always buzzing away reading and writing when nothing is happening. I’d be interested in knowing what kind of NAS to buy also as MyCloud Home is just an expensive paper weight if I can’t access my media on it from a smart TV. For questions and comments about the Plex Media Server. Select the Plex service entry and then Enable it. Tip! Select the Plex service entry and then Enable it. One of the great features of Plex is the ability to access and stream your media when you’re away from home. Server Version#: 7.15.0-160Player Version#: 1.18.6.2350. WD My Cloud Home: Manage and Configure Plex Media Server, Do Not Sell or Share My Personal Information / Opt-out of Targeted Advertising, A free Plex account is required to run the server. Did you ever notice you don’t figure things out until after you ask? (You don’t need a separate/special account; if you already have an account, that works fine. Im having same issue this weekend - all Plex movies and music missing in the app - disabled Plex in mac os browser and now wont let me reconfigure.
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